Reports To

Director of Operations

Summary

The Keystone Centre prides itself on providing the very highest quality facilities with impeccable attention to detail and cleanliness while providing friendly, efficient, and accommodating service to its tenants, guests and clients.

Job Duties

• Primarily responsible for the operation of refrigeration plants, boilers, HVAC and life safety systems,
• Maintaining an accurate and regular log system of all plants as well as being able to perform maintenance on such plants and equipment,
• Shift Work – 8 to 12 hour rotations including evenings, nights and weekends,
• Ability to work independently,
• General building maintenance.

Requirements

• Must possess (4th) class Engineer Certification and/or Refrigeration Certificate, or Ice Facility Operator Certificate (IFO),
• Able to read and interpret various schematics and drawings,
• Attention to detail and troubleshooting skills required,
• Proven self-starter with the demonstrated ability to work well independently with little supervision and as part of a team,
• Interacts with all levels of the organization and public, must possess demonstrated interpersonal skills,
• Ability to work 12-hour shifts and/or nights and weekends,
• Full job description available upon request,
• Wage based on Collective Bargaining Agreement (CUPE).

To Apply

To apply for this position, please email your resume, including references, to devin@keystonecentre.com

Reports To

Assistant Director of Operations

Job Duties

• Demonstrates accuracy and pays attention to detail
• Displays professionalism, by following the Keystone Code of Ethics. Treats others with respect and consideration regardless of their status or position
• Observes health, safety, and security, by following safety standards and policies, and reports unsafe conditions or infractions
• Act as an Ambassador of the Keystone Centre by placing the satisfaction of the customer first and by assisting the public in a courteous and helpful manner at all times
• Inspires and motivates others by displaying team work
• Identifies and resolves problems in a timely manner
• Follow all policies and procedures as outlined in the Employee Handbook*
• Follow all service and operational standards, policies and procedures consistently
• Report any Human Resource issues or breaches in operational rules and regulations to the Operations Manager
• Be accessible to other departments, clients and managers
• Answer radio courteously and promptly
• Perform and assist in the completion of all setups and cleanups for events as required
• Complete setup for livestock/horse shows
• Perform cleaning duties throughout the Keystone Centre for all departments
• Perform cleaning duties as required outside on the Keystone Centre property
• Prepare and setup meeting rooms for meetings, parties, or various other activities and cleanups afterwards
• Perform operation of power equipment and tools
• Perform all other duties as assigned or needed

Requirements

• Ability to perform physical labour
• Valid Class 5 Drivers License
• Submit an acceptable Criminal Record Check and Child Abuse Certification
• Fork Lift Operators Certificate required (will train suitable candidate)
• Able to work outside in adverse weather conditions
• Ability to problem solve with effective solutions
• Ability to effectively communicate and complete documentations
• Strong customer service skills and efficiency
• Able to work 12-hour shifts and/or nights and weekends

Working Conditions

• Safety equipment required for many tasks
• Complete work duties indoors and outdoors
• Ability to stand for long periods of time
• Reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl
• Must be able to lift, push, pull, and move a minimum of 25 pounds

To Apply

To apply for this position, please email your resume, including references to devin@keystonecentre.com 

Summary

The Keystone Centre prides itself on providing the very highest quality in facilities with attention to detail, cleanliness, and providing friendly, efficient and accommodating service.
The Box Office Attendant will be responsible for ticket sales, and providing excellent customer service for events, by performing the following duties:

Job Duties

• Opens and/or closes ticket window, as required
• Accurately process ticket orders, payments, and make change
• Sell tickets for regular events, playoffs and other promotions
• Complete daily sales reports. Accurately reconcile balance sheet of cash, debit/credit sales
• Fills orders for ticket by telephone, handles will-call ticket pick-ups and other related duties as assigned
• Demonstrate excellent customer service skills; responding professionally, promptly, and efficiently to customer service requests and needs
• Able to work independently and handle most box office questions and related tasks with minimal assistance
• Efficiently and courteously answer questions concerning prices, seating, events and related Box Office questions
• Assists co-workers as required
• Be knowledgeable of all upcoming shows
• Ensure the Keystone Centre Box Office is kept tidy, and presentable
• Be knowledgeable of the Ticketmaster selling platform, on-line selling platform, and mobile ticketing platform in order to assist customers with all inquiries
• Handling confidential information with discretion and professionalism
• Representing the Keystone Centre in a professional, welcoming, and inclusive manner
• Basic reception duties including welcoming visitors to the facility and directing inquiries to event staff as required
• Other duties as assigned

Requirements

• Computer literacy
• An understanding of cash, debit and credit card sales processing, and settlement
• Ability to learn and adapt quickly to new computer programs
• Strong math aptitude and ability to attend to detail
• Ability to communicate well, and work as part of a team
• Ability to work evenings and weekends a MUST

Work Conditions

• Busy box office setting
• Manual dexterity required to use desktop computer and peripherals
• Interacts with public at large
• Overtime may be required dependent on event schedule, including Brandon Wheat
Kings WHL games and special events and concerts

To Apply

To apply for this position please email your resume to cassie@keystonecentre.com. Please include Box Office Attendant in the subject line.

Summary

Director of Events & Events Manager

Summary

The Keystone Centre prides itself on providing the very highest quality facilities with attention to detail, cleanliness, and providing friendly, efficient, and accommodating service. As a Ticket Taker, you will be scheduled to work Brandon Wheat King hockey games, concerts, and other large arena or facility events.

Job Duties

•To ensure a comfortable and friendly atmosphere for both patrons and staff
• To assist patrons at every opportunity
• Meet and greet every patron
• Scan tickets at the arena entrances
• Assist patrons with finding their seats and other points of interests in the arena (ie. concession, bathrooms)
• Direct guests to Wheat King Fan Zone or Keystone Box Office as needed
• Maintain a positive attitude and smiling face to all patrons
• Know and adhere to the policies, rules and protocols outlined in the Keystone Centre Employee Handbook
• Know and follow all safe work procedures

Requirements

• Positive attitude
• Training with scanners will be provided
• Customer Service aptitude
• Evening/weekend availability

Work Conditions

• Busy arena setting with loud audio
• Interacts with public at large
• Standing for long periods

To Apply

To apply for this position please email your resume including references to adam@keystonecentre.com and john@keystonecentre.com.

Summary

The Concessions Cashier delivers friendly guest service and accurately processes transactions during events. Ideal for students seeking customer service experience.

Job Duties

• Greet guests professionally and courteously
• Process orders using POS systems
• Handle cash, card, and mobile payments accurately
• Maintain clean and organized service areas
• Support team operations during events

Requirements

• Minimum age according to local employment regulations
• Positive attitude and willingness to learn
• Strong teamwork and communication skills
• Previous experience is an asset but not required

To Apply

To apply for this position please email your resume to victor.sevilla.ext@sodexo.com and johnathan.lee.ext@sodexo.com.

Summary

The Concessions Cook prepares and serves quality food in a fast-paced event environment while supporting exceptional guest experiences. Ideal as a first job for high school and college students.

Job Duties

• Prepare menu items according to recipes and standards
• Maintain food safety and sanitation requirements
• Restock products and supplies during events
• Support opening, closing, and cleaning duties
• Work efficiently during high-volume service periods

Requirements

• Minimum age according to local employment regulations
• Positive attitude and willingness to learn
• Strong teamwork and communication skills
• Previous experience is an asset but not required

To Apply

To apply for this position please email your resume to victor.sevilla.ext@sodexo.com and johnathan.lee.ext@sodexo.com.

Reports To

Bar Manger & Sodexo Live General Manager

Summary

Grow your career with a company that shares your passion! Sodexo Live at the Keystone Centre prides itself on providing the very highest quality facilities with attention to detail, cleanliness, and providing friendly, efficient, and accommodating service. As an Arena Bartender, you will be scheduled for small and large-scale events, Brandon Wheat Kings Hockey Games, and many more exciting events in and around our facility.

Job Duties

• Ensure quality customer service
• Set-up of your bar area, which includes stock and float counts
• Clearing and cleaning of your bar space
• Working events that require bar services
• Comprehend and follow all Sodexo Live Food Safety & Health Safety Policies and Regulations

Requirements

• High school diploma or equivalent
• One year of experience is preferred
• Demonstrates exceptional customer service skills, willing to go above and beyond our guest’s expectations
• Personal and professional integrity, appearance, and demeanor
• Willing to get Smart Choices Certificate

Work Conditions

• Fast paced work environment
• Busy arena setting with loud audio
• Interacts with public at large
• Standing for long periods

To Apply

To apply for this position, please email your resume, including references, to bailey.burnell@sodexo.com or johnathan.lee.ext@sodexo.com. 

Reports To

Catering Manager & Sodexo Live General Manager

Summary

Grow your career with a company that shares your passion! Sodexo Live at the Keystone Centre prides itself on providing the very highest quality facilities with attention to detail, cleanliness, and providing friendly, efficient, and accommodating service. As a Banquet Server, you will be scheduled for small and large-scale events, Brandon Wheat Kings Hockey Games, and many more exciting events in and around our facility.

Job Duties

• Ensure quality customer service
• Set-up of banquet halls and meeting rooms
• Clearing and cleaning banquet halls and meeting rooms
• Plated dinner services
• Work in collaboration with our kitchen in order to ensure the respect of our guests’ expectations
• Comprehend and follow all the Sodexo Live Food Safety & Health Safety Policies and Regulations

Requirements

• High school diploma or equivalent
• Must have daytime availability
• One year of experience is preferred
• Demonstrates exceptional customer service skills, willing to go above and beyond our guest’s expectations
• Personal and professional integrity, appearance, and demeanor

Work Conditions

• Fast paced working environment
• Busy arena setting with loud audio
• Interacts with public at large
• Standing for long periods of time

To Apply

To apply for this position, please email your resume, including references to johnathan.lee.ext@sodexo.com.

Reports To

Warehouse Manager & Sodexo Live General Manager

Summary

As Warehouse Runner, you will support the facility’s logistics operations by moving stock, supplies, materials, and equipment in a timely and accurate manner. You will assist with loading and unloading, storage, and distribution to event spaces and support areas. This role is key to ensuring events, concessions, trade shows, exhibitions, and other activities at Keystone run smoothly.

Job Duties

• Receive shipments (supplies, equipment, materials) and unload deliveries, checking them for accuracy and condition.

• Move and distribute items to appropriate storage locations, event areas, concession stands, or loading docks.

• Assist with setting up and restocking event-related materials, including shelving, pallets, boxes, food and beverages.

• Support event load-in/load-out operations, including moving crates and equipment.

• Maintain storage areas by organizing, labeling, and rotating stock (first in/first out where relevant) while ensuring cleanliness and order.

• Collect and transport waste, recyclables, empty crates, or packaging from event spaces back to designated areas.

• Operate warehouse equipment (e.g., pallet jack, hand trucks) safely and efficiently. Training will be provided or required.

• Assist with inventory counts and documentation (e.g., logs of incoming/outgoing items), and work with the warehouse/operations team to resolve discrepancies.

• Adhere to health and safety, WHMIS, facility, and event safety policies while ensuring safe handling of materials.

• Be available for shifts as events require and maintain reliable attendance, flexibility, and responsiveness during event periods.

Requirements

• High School diploma or equivalent preferred.

• Prior warehouse, logistics, event-support, or materials-handling experience is an asset (but not always required).

• Good communication skills (verbal) and the ability to work in a fast-paced, event-driven environment.

• Ability to follow instructions, be a team player, and adapt to changing priorities during event setups and take-downs.

• Physical ability to perform manual labour, including standing/walking for long periods, lifting, carrying, pushing/pulling loads (often up to 50 lbs or more, depending on load), and climbing/stooping/kneeling as required.

• Ability to work flexible hours, including evenings, weekends, and event days.

• Familiarity with warehouse equipment and safe lifting techniques; forklift certification is an asset (if applicable).

• Possession of a valid driver’s licence may be required if internal driving is part of the role (e.g., moving items between onsite storage buildings).

• Safety footwear (steel-toed boots) and other PPE as required by the facility.

Work Conditions

• Large facility with multiple event spaces; busy and dynamic environment.
• Heavy and varied physical tasks, including setting up/breaking down events.
• May require working during evenings, weekends, and non-standard hours to support event schedules.
• Indoor and outdoor moving between storage yards/loading docks and event spaces.
• May encounter large crowds, noise, and fast turn-around during high-profile events.

To Apply

To apply for this position, please email your resume, including references to Bryce.cotton@sodexo.com and Johnathan.lee.ext@sodexo.com

Reports To

The Bar and Catering Manager & Sodexo Live General Manager

Summary

We are seeking an Assistant Catering Manager to join Sodexo Live! at The Keystone Centre. This facility is a central hub in Brandon Manitoba with full-service conference center and Arena to cater to all big or small events.

Join a leadership role overseeing multi-functional food service operations with a focus on client satisfaction, retention, and operational performance. This position supports revenue and profit goals through disciplined execution of programs, safety standards, and daily operational oversight while fostering an engaged and well-supported team.

Job Duties

• Lead diverse food service operations that directly influence client satisfaction and retention.
• Drive operational excellence through execution of standard processes and performance metrics.
• Gain hands-on exposure to purchasing, inventory control, food cost management, and forecasting.
• Champion food safety, sanitation, and workplace safety initiatives.
• Build trusted client relationships while supporting account growth and profitability.
• Develop leadership skills through coaching, delegation, and team engagement initiatives.

Requirements

• Education Requirement: High school diploma or GED
• Related Experience: 0-1 years

To Apply

To apply for this position, please email your resume, including references to Bailey.Burnell@sodexo.com and Johnathan.lee.ext@sodexo.com

Reports To

Sodexo Live Office Manager

Summary

The Cashroom Cashier is a highly trusted position in Sodexo Live! businesses where a significant volume of cash transactions is processed within a compressed period of time, such as a sporting or events arena. The Cashroom Cashier will make cash floats, pick up, sort, and count all cash floats.

Job Duties

• Maintain proper security of cash assets at all times; Understands and follows cash handling policies and procedures
• Create and Reconcile floats
• Order, maintain and distribute change according to unit needs
• Use manual or mechanical means to count and verify cashier drops
• Make cash deliveries and pickups during events throughout the venue; Upon returning to the cash room, balance pickups and record amounts belonging to the proper stands
• Prepare bank deposits in accordance with company policies and procedures
• Operating machines such as coin sorters, currency counters, and other equipment
• Complete applicable documentation accurately and according to Sodexo’s policies and procedures
• Confer with Office Manager regarding problem areas; Make recommendations for increasing efficiency
• Perform other related duties, tasks, and responsibilities as required from time to time

Requirements

• 18 years or older
• Proficient in Excell, Outlook, and Microsoft 365.
• Extreme attention to detail
• Experience handling cash, performing end of shift reconciliations (cash out), counting change, and bank deposits.
• Demonstrated ability to understand and effectively implement written and verbal instructions.
• Ability to perform simple mathematical calculations, including addition, subtraction, multiplication and division.
• Ability to work well independently.
• Capable of working well in a high stress, fast paced environment.
• Technology aptitude for working with POS
• Scheduling flexibility to meet operational needs. Hours may be extended or irregular to include nights, weekends and holidays

To Apply

Please email your resume to Sandra.Davis@sodexo.com

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an Equal Opportunity Employer.